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A letter from our founder

Your next advantage. Built into your business.

To the people building
something that matters.
From Feliks Gurevich
Founder, TWIMCO
Hands working together over an architectural model and a sketched workflowYour knowledge.
Our shared next move.
CORRESPONDENCE / 001
Dear future partner,

Your people know things your competitors don’t. Your software should put that knowledge to work.

Every hour spent chasing an answer or holding five tools together is an hour your team can’t spend moving the business forward. The opportunity cost is quiet. It still adds up.

I built TWIMCO for the people who can see what their business could become, but need committed builders to get there. I work directly with you. Our engineers work beside your team. Together, we turn the way you do business into an advantage you can use every day.

An answer that arrives before the customer has to ask again. A new service you finally have room to launch. A growing operation that doesn’t need another layer of manual work. That’s the kind of progress worth building.

You already have the ambition.
Let’s build the advantage.

Feliks Gurevich’s signature

Feliks Gurevich
Founder, TWIMCO

Write back ↗︎

Our team has built startups from the ground up and helped organizations ranging from single person startups to global corporations and public institutions.

  • American Express
  • Adobe
  • Dell
  • Ford
  • Starbucks
  • Warner Music Group
  • Vanguard
  • BCG - Boston Consulting Group
  • Aetna
  • Safeway
  • American Red Cross
  • Vonage
  • CIT Bank / First Citizens Bank
  • Goldbelly
  • CUNY Baruch College
  • Baked Bazaar
  • MindStudio
  • Bespoke Labs
  • Paddle8
  • PatientIQ
  • Caretender
  • WorkStep
  • Spin:MarketSpin:Market
  • Boat Concierge
  • DispatchIt
  • GuideLabs
  • AI Bar
  • SuttonPlace
  • Howcast
  • HTH
  • Koji
  • AffinityXAffinityX
  • NinesStyle
  • WellthieWellthie
  • SourcedRx

From ambition to everyday advantage

Follow the work. Find what’s possible.

You don’t need five disconnected projects. You need the right changes, connected to each other and to the business you want to build. Here’s how we get there with you.

01

First, understand

Start with what your people know.

Every business has an advantage hiding in plain sight: the judgment of its people. The first step is to understand where that knowledge creates value—and where it gets stuck.

We get close to the working day, then build AI applications and agents that bring useful context to the next decision. Your experts can spend more time applying their experience and less time being everyone’s search engine.

An expert connects source material to an answer a colleague can use
02

Then, make it useful

Put that understanding into people’s hands.

An insight becomes valuable when someone can use it. A customer needs a clearer choice. A person in the field needs the right information. A team needs software that understands its way of working.

We turn that understanding into web and mobile products, with the people who will use them involved as the work takes shape.

Engineers and an operator shape connected tools around the way people work
03

Follow it all the way through

Carry the promise beyond the screen.

The customer experience doesn’t end at a button. Behind a purchase is availability, a payment, a handoff, and a promise someone has to keep.

We connect storefronts, marketplaces and fulfillment so the operation can support the experience you want customers to have. The unusual cases get attention, too.

A customer, merchant and packing team carry one connected promise through
04

Now, make room for more

Make progress repeatable.

A better way of working should keep paying you back. Another customer, another location, or a new service should create possibility without adding the same amount of manual coordination.

We build automation around the work between systems and teams. Routine steps move forward; the decisions that need a person arrive with context and a clear owner.

People coordinate connected workshop mechanisms to keep useful work moving
05

Keep the people in view

Different stakes. The same care.

In a company, the outcome may be a customer who comes back or an employee with a better working day. In public service, it may be someone finally getting a clear answer.

We work across startups, established businesses and public institutions. The starting point changes. Our commitment stays close to the people, the operation, and what a useful result would make possible.

Residents and public-service staff navigate a connected civic service journey

A closer kind of partnership

One team beside you. Through the whole story.

01 / Founder-led

A direct relationship.

You work directly with our founder. The ambition, the tradeoffs and the decisions stay close to the people responsible for the work.

02 / Forward-deployed

Inside your business.

Our engineers learn alongside your team. The awkward details and real constraints become part of the solution.

03 / Built to be used

Progress you can touch.

We build a useful first version, put it into the working day, and improve it with the people who use it.

Meet the way we work ↗︎

Field notes

Things you notice when you get closer.

From the notebook ↗︎
Editorial engraving of a sunlit apparel studio where an operations manager holds a USB stick and blank spreadsheet template beside a pattern maker reviewing a dry-run printout.

CSV import is a product feature, not a favor

Someone always asks to "just upload a spreadsheet." If import is how real customers start—or how they recover—it needs validation, a dry run, and an owner, not a one-off engineer weekend.

Read the note ↗︎
Editorial engraving of a sunlit returns bench where a support lead photographs a crushed carton as a warehouse associate steadies the label toward the camera.

Photo proof before the carrier claim—and before you reship

The customer sends a blurry kitchen photo. Someone refunds and reships the same day. The carrier claim dies later for lack of evidence you could have asked for on hour one.

Read the note ↗︎
Editorial engraving of a sunlit municipal lobby where a resident with a payment receipt approaches a clerk holding a blank form and a small badge camera.

Paying online does not mean the desk visit goes away

The fee cleared online. The email said approved. The resident still stood in line because the stamp, badge, or wet signature never moved online with the payment.

Read the note ↗︎
A good place to begin.

What could you do with the advantage?

Tell us where you want to go. We’ll find the first thing worth changing.

Tell us about it ↗︎